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Delivery Information

DELIVERY

YOUR DELIVERY OPTIONS

We know it’s super important that when you order that you can get it as quickly and conveniently as possible. That’s why we have decided to partner with DHL and DPD for all of our domestic and global deliveries. 

Our delivery details are summarised below.

UNITED KINGDOM

Option 1: DPD Next Day 
Delivery Speed: Next Day
Cost: £4.99
Service: 1-hour delivery slot on day of delivery.

Option 2: Royal Mail 48hr
Delivery Speed: 2 Working Days
Cost: £3.99

Option 3: Royal Mail Standard
Delivery Speed: 3-5 Working Days
Cost: £2.99

EUROPE


Option:
DHL Express

Delivery Time: 1-3 Working Days
Cost: £14.99

USA / REST OF WORLD

USA Option: DHL Express US
Delivery Time: 1-3 Working Days
Cost: £14.99

ROW Option: DHL Express
Delivery Time: 2-5 Working Days
Cost: £19.99

Order before 1pm for same day dispatch. Order after 1pm and order will be dispatched next working day

All orders dispatched on a Friday will deliver on a Monday.

Orders placed on Friday will be dispatched on Friday itself but if not, the next dispatch day will be the following Monday.

EXPRESS DHL DELIVERY

All orders are sent via DHL Express delivery for Europe, US, Canada, Australia, New Zealand, South Africa and all other countries. 

DHL is the world’s largest and leading logistics company operating in 220 countries and territories worldwide.

On Demand Delivery (ODD) 

Express customers are provided with an estimated date of delivery within one hour of your order being collected by DHL, and you can choose how you wish to receive your delivery, with options including;

  • Reschedule for another day
  • Leave with a neighbour
  • Leave in a safe place
  • Deliver to a DHL Service Point (45,000 locations worldwide)
  • Deliver to an alternate address
  • Hold until you return from vacation

FAQ’S

CAN I TRACK MY ORDER?

Yes, you will receive an email when your order has been dispatched. This email will contain your tracking number and a link to the DHL/DPD/RM website to track your order immediately. You will also receive a text from DHL/DPD with your estimated time of delivery.

WHICH COUNTRIES DO YOU SHIP TO?

We ship to all countries via DHL Express and DPD for the UK. 

If you do have any questions about this then email us at sales @ rugbywarfare.com.

HOW DO CUSTOMS AND IMPORT CHARGES WORK?

When shipping within the EU no duties are applied.

For any countries outside of the EU, all relevant customs or import duties are the sole responsibility of the customer. Please check with your respective customs authority.

WHICH COURIER COMPANIES DO YOU USE?

We use DHL Express, DPD & The Royal Mail.

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