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Delivery Information

DELIVERY

YOUR DELIVERY OPTIONS

We know it’s super important that when you order that you can get it as quickly and conveniently as possible. That’s why we have decided to partner with DHL for all of our domestic and global deliveries using their global Express shipping option. 

Our delivery details are summarised below.

UNITED KINGDOM

Option Courier Delivery Time Cost
NEXT DAY UK DHL NEXT WORKING DAY £4.99

EUROPE

DELIVERY OPTIONS COURIER DELIVERY TIME COST
EXPRESS EUROPE DHL 1-3 WORKING DAYS £14.99

USA / REST OF WORLD

DELIVERY OPTIONS COURIER DELIVERY TIME COST
EXPRESS US DHL 1-3 WORKING DAYS £14.99
EXPRESS ROW DHL 1-4 WORKING DAYS £19.99

All orders are despatched within one working day from receipt of your order. We aim to dispatch all orders the same working day.

For Example:

If you ordered at 11am on a Tuesday your delivery will either arrive next working day, or the day after depending on if we can get it out on the same day.

All orders dispatched on a Friday will delivery on a Monday. We do not offer weekend delivery at this time.

1-2 days means 1-2 working days, please take this into consideration when it’s a bank holiday weekend.

Orders placed on Friday will be dispatched on Friday itself but if not, the next dispatch day will be the following Monday.

EXPRESS DHL DELIVERY

All orders are sent via DHL Express delivery. We guarantee next day delivery after dispatch for the UK and many major cities in Europe and the US. Almost all global destinations are reached within 1-3 days with Australia being 3 days.

DHL are the world’s largest and leading logistics company operating in 220 countries and territories worldwide.

We guarantee all orders will be delivered to any country worldwide within 5 working days. If this does not happen we will happily refund the delivery cost.

On Demand Delivery (ODD) 

Express customers are provided with an estimated date of delivery within one hour of your order being collected by DHL, and you can choose how you wish to receive your delivery, with options including;

  • Reschedule for another day
  • Leave with a neighbour
  • Leave in a safe place
  • Deliver to a DHL Service Point (45,000 locations worldwide)
  • Deliver to an alternate address
  • Hold until you return from vacation

FAQ’S

CAN I TRACK MY ORDER?

Yes, you will receive an email when your order has been dispatched. This email will contain your tracking number and a link to the DHL website to track your order immediately. You will also receive a text from DHL with your estimated time of delivery.

WHICH COUNTRIES DO YOU SHIP TO?

We ship to all countries via DHL Express.

If you do have any questions about this then email us at sales @ rugbywarfare.com.

We have already shipped 1000s of orders across the globe and now we offer this service with a guaranteed 5 working days delivery time.

HOW DO CUSTOMS AND IMPORT CHARGES WORK?

When shipping within the EU no duties are applied.

For any countries outside of the EU, all relevant customs or import duties are the sole responsibility of the customer.Please check with your respective customs authority.

WHICH COURIER COMPANIES DO YOU USE?

We use DHL Express.

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