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All queries will be answered within 48 hours.

Do you have a direct number?

At the moment we don’t. Please send an email to sales@rugbywarfare.com to discuss anything further

I have an urgent message, what do I do?

Please email SALES @ RUGBYWARFARE.COM with all inquiries about your order. We aim to get back to you within 24 hours. During busy times this could be 48 hours.

Please don’t message us on Facebook for customer service. The Facebook inbox is very messy and we will likely lose the message within all the notifications. Please email us on sales, this is where we will keep track of your ticket and ensure we answer you within 48 hours  Monday – Friday.

5 Comments

  1. Emma Says: August 29, 2018 5:58 pm

    Clothing is fantastic. My son loves everything I have bought him from Rugby Warfare. All really well made. As a lad that absolutely loves this sport, a brilliant company who stocks an excellent range. He’s just gone off to his 1st training session of the season..in his RW hoodie

    Reply
  2. Adam hughes Says: October 12, 2018 10:21 am

    Rugby warfare clothing is perfect ideal for rugby enthusiasts who can train in comfortable but also smart look to it . The sizes are perfect for the bigger guy … being 6ft 8 it’s perfect for me so thankyou .. if you ever need ambassadors I’d happily take up the opportunity to … many thanks Adam

    Reply
  3. Jay Says: April 24, 2019 11:44 am

    The customer service is a polling I have been whating over a mouth for my items I have email and massaged on all plat forms and have had nothing back they have taken my money but no goods

    Reply
  4. Jay Says: May 2, 2019 2:03 pm

    As this is the only way that you seems to get a response for you guys what is going on with my order as you have not got back to me and for the 7th time now here is my order number 798261 and this has been saying on your page it is being soret for over a mouth now I would like a contact number as it look like you are ignoring my emails

    Reply
  5. Josh Feeney Says: June 28, 2019 5:47 pm

    Used rugby warfare many times in the past, however I am now at a point where I will no longer recommend to anyone this company; no issues with the clothing I have always ordered, every product has been perfect and what I have expected.

    On the other hand, the customer service of this company has been shocking recently. I have an outstanding order since April 2019, for which I was given a update saying it should be out for delivery as it was with the Royal Mail. 3 weeks later I am still waiting for my order to be delivered to me, I have sent 2 x direct messages to their Instagram account and 2 x emails to chase up also. I have received no reply form anyone since my last update and I am still waiting for the goods on an order which has been labelled as ‘’completed’’ on my account.

    I definitely will not be recommending the company to anyone else in the future (always used to big the company up to anyone who asked) and will definitely be refraining from future orders.

    Reply

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